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Frequently Asked Questions About Off-Campus Library Services  

Last Updated: Jan 15, 2014 URL: http://umalibguides.uma.edu/FAQ Print Guide

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Using Off-Campus Library Services

When is the Off-Campus Library Services office open?

The Off-Campus Library Services office is open from 8-5, M-F (Eastern Time). Hours may be abbreviated for holidays or snow days.
You can leave us a voice mail after hours at:

1-800-339-7323 (Maine only)
1-888-266-4950 (National toll free)

Or leave us an e-mail at Ask a Librarian

 

How do I get a library card?

Students with a University ID card from their campus should have their the barcode number in  their ID activated for library access. This may be done in person at any campus library or by calling Off-Campus Library Services. You can also use our online library card application to request that your ID barcode be activated, it is the number that starts with 250...once your number is activated you may then use to access the Indexed and databases or order books through our URSUS catalog right away. Students taking classes on a University campus should obtain Sutdent ID's  from their campus. For all students enrolled in classes off-campus at one of the University of Maine System's centers or sites or online, you can obtain a card by:

1. Calling 1-800-339-7323 (Maine toll-free) or 1-888-266-4950 (National toll-free)
2.  Using the online Library Card Application

You only need one University of Maine System library card.

Do I need to apply for a library card every semester?

If you take classes for consecutive semesters without a break, you do not need to apply for another library card. If you take a semester off, you will need to reapply. If you have your old card, we can put the number back on your record. You can give us the number by filling out our online Library Card Application form.

I have a library card from another University of Maine System campus.
Do I need another one?

You only need one University of Maine System library card to borrow books from all campuses or to use to access the online Indexes and Databases.

I lost my library card. How do I get a new one?

Call Off-Campus Library Services at 1-800-339-7323 (Maine toll-free) or 1-888-266-4950 (National toll-free) or email us and we'll send you a replacement card. You can also fill in an online Library Card Application. Just make sure to check off the box that says you have lost your card and need a replacement.

Can I use my library card at all of the University of Maine System campuses?

Yes. The library card that is issued to you as a University of Maine System student, faculty, or staff is valid at all of the University libraries on any campus.

My barcode doesn't work anymore. How can I fix it?

Overdue material on your record will block access to library services. Sometimes computer updates will add a block to some records. Please contact our office for assistance at:

1-800-339-7323 (Maine toll-free
1-888-266-4950 (National toll-free)

Ask a Librarian

Do you issue courtesy library cards for non-students or the general public?

The Off-Campus Library Services office does not issue courtesy cards. If you need a University of Maine System courtesy card, you need to visit your nearest campus's circulation desk for this service.

How do I view my library record?

You can view your library record by going to URSUS. Click on “View Your Record .” Have your library barcode ready as you will be asked for the number to access your record.

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