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Interlibrary Loan

ILL Frequently Asked Questions

How long does it take to receive Interlibrary Loan (ILL) requests?

Articles and book chapters usually arrive in 1-3 days but can take up to 2 weeks. Books and other physical materials may take 1-2 weeks.  

Are there any fees for using the ILL service?

ILL is free for all University of Maine at Augusta students, faculty, and staff members.

How do I start using ILL?

Create an Account online.

I have an account but I forgot my username or password.  What do I do?

Call the ILL office at the Katz Library 207.621.3349.

What can be requested through ILL?

Electronic (usually PDFs) journal articles, book chapters, and physical books from outside the URSUS and MaineCat systems. 

Due to the difficulty in obtaining these materials, the following are typically not available:

  • Reference materials
  • Textbooks
  • Theses or Dissertations
  • Whole volumes or issues of periodicals
  • Audiovisual materials
  • Rare, fragile or archival materials
  • Multi-volume sets

Can I borrow textbooks?

No; due to short lending times and difficulty obtaining current editions, we are not able to fill textbook requests.

How will I be notified?

You will get an email notification with a link to sign in to our ILL system. Items will be held for a period of two weeks.

Where do I pick-up physical materials?

Either Katz Library at UMA Augusta or Nottage Library at UMA Bangor.

How long can I keep materials?

Electronic articles and chapters, once downloaded and saved from ILL, are yours to keep.   

Loan periods for books and other physical materials are set by the lending libraries and may vary. Most libraries loan books for one month. Charges will apply for unreturned items.

Can I renew materials?

Most libraries offer an option for renewal. Renewals must be requested before an item becomes overdue.

What should I know about copyright?

Read the following Copyright notice regarding ILL materials:

The copyright law of the United States (Title 17, United States Code) governs the making of photocopies or other reproductions of copyrighted materials.

Under certain conditions specified in the law, libraries and archives are authorized to furnish a photocopy or other reproduction. One of these specified conditions is that the photocopy or reproduction is not to be "used for any purpose other than private study, scholarship, or research". If a user makes a request for, or later uses, a photocopy or reproduction for purposes in excess of "fair use", that user may be liable for copyright infringement.

This institution reserves the right to refuse to accept a copying order if, in its judgment, fulfillment of the order would involve violation of copyright law.